Get to Know Your Customers Day

Don’t you love it when the coffeeshop barista knows your name and your order? If you’re in a job that requires interaction with clients, your customers will likely appreciate the same kind of personal service. Here are some resources to help you become their favorite brand or business:

• 5 Ways to Get to Know Your Customers Better

• 5 Principles for Delivering Exceptional Customer Service

• 3 Things Today’s Consumers Value the Most

If you’re the customer, give back by leaving a great review on Yelp, Nextdoor, or other review sites. You can also go one step further by telling your favorite staffer’s boss what an amazing job they’re doing!